Be the Architect of Your Truth

Posted by Vince Poscente on Thu, Oct 08, 2020 @ 12:42 PM

Here's your breakthrough for today. You'll gravitate to that which you believe to be true, so be the architect of that truth. Let me say that again, backwards. Be the architect of your truth so that you can gravitate towards that truth.

We could spend an hour on this topic and give you all sorts of good examples of celebrities that had a truth in their mind and they gravitated towards that, positive and negative. Gosh, the first person that comes to mind is Muhammad Ali.

He thought he was the greatest in the world, he told everybody he was the greatest in the world, and you know what? He probably was, in terms of boxing, the greatest in the world.

There are people that have a truth they are the architect of. There are some people, it just occurs to them. So be the person that chooses the truth that you want to gravitate towards. Be the architect of that truth, design it.

Now, how?

Well, repetition, repeating things over and over help. You keep telling somebody something, in some form or fashion it's gonna come true. Negatives can occur too.

If you're not conscious of your truth, negative things can occur because you may have a subconscious truth that's going to take you backwards.

So be the architect for maybe a positive truth, and really design that in a way that has not just repetition, but has emotion attached to it. When you think about it, you feel it inside, there's this buzz inside, you just go, oh, I would love to do that.

So when you establish that truth, you'll gravitate towards that.

You do that, well, we got this.

Tags: Goals, Team Building, Motivational, Business Leadership, Inspirational, Money

People Will Follow When You Define the Arrival Point

Posted by Vince Poscente on Wed, Oct 07, 2020 @ 11:58 AM

Here's your breakthrough for today. It has to do with allowing people to know where you're headed so that they can follow you.

This is human nature! When our son was very young, actually by the age of one, it would drive him nuts if he didn't know exactly where we were headed and what was going on in that day. And that really hasn't changed.

Do that in an email, in the subject line, in a speech. If you're making a point, start with the point, let people know where you're headed and they will follow you, they will be able to follow where you're headed.

And so you do that, well, you're gonna have more effective communication, more effective teamwork, and you'll have people at your side rather than resisting where you're headed. You do that, we got this.

The Zen of Getting Along

Posted by Vince Poscente on Tue, Oct 06, 2020 @ 04:03 PM

Today’s message has to do with not being so fixated on making the other side wrong.

Whether it has to do with business growth, overcoming obstacles, maintaining resilience or a simple conversation that finds itself on the topic of politics. 

I'm a DIY (Do It Yourself) kind of guy.

There are really two categories of people.

There are the "DIYs" or there's the “I don’t care how it works just fix it” kind of person.

Remember the book, Zen and the Art of Motorcycle Maintenance. It is a book from long ago that triggered a lot of us to say I want to figure out how this works and get after it. It did not trigger people that went I don't care how it works and quite frankly I'm going to pay somebody to figure out how to make it work because I got better things to do.

Those two categories of people are very different. But here we are. Two sides who don’t see eye to eye yet they coexist wonderfully.

They don't try and make the other one wrong and say, “Well you got it wrong. My way is the right way!”

They coexist. They get along.

So whatever category you find yourself in, we can get along with the other side.

In fact when it comes to getting along … we got this!

Tags: Team Building, Business Leadership, Inspirational, Changing Times, Virtual Meetings

Who's Coaching Your Employees?

Posted by Vince Poscente on Tue, Oct 06, 2020 @ 12:44 PM

Coaching for Business Growth

Growing your business can be a challenge. Growing your business when employees are working from home can seem like an insurmountable challenge. We have found that coaching has a massive impact on employee engagement and keeping leaders happy.

The problems that exist with remote work environments is managers struggle to know if people are delivering on the work-time they've committed to. But the real focus should be on the results that the employees are producing.

This video is designed to have your people understand how to stay engaged and deliver those results that you're looking for. It's also designed for your employees to enjoy the message in a short, brief, and fun video.

If you're curious about how coaching (from an outside perspective) can improve team productivity or individual productivity, then give us a call. We hope you have a great day and enjoy this breakthrough video.

Tags: Team Building, Business Leadership, Inspirational, Virtual Meetings

Dry and Boring Virtual Meetings Be Gone

Posted by Vince Poscente on Wed, Sep 16, 2020 @ 03:24 PM

Why So Happy?

Is it the coffee?

Did the boss give everyone a raise?

NOPE! The boss did one better.

She hired a pro to spice up their Virtual event.

Meanwhile, we feel bad for everyone in the Zoom Desert.

Stop dry and boring Virtual meetings.

Professional presenters are a glass of water In the online desert.

Hire a pro for your next virtual event.

Hire a pro to spice up your meeting and bring fresh ideas to your group. We're proud of Vince's Virtual Presenter Certification and his ability to help your group engage online at a whole new level. His content on overcoming obstacles and energetic inspiration couple with his tools for resiliency, no matter the challenges you face.

Tags: Inspirational, Virtual Meetings

Goal Acceleration | Raising Good Kids | Making the Sale and MORE

Posted by Vince Poscente on Tue, Sep 15, 2020 @ 03:15 PM

Conversations with Dune explore a variety of inspirational topics, practical tools for entrepreneurs, insights for parents, and anyone searching for a better way... Enjoy this one hour and fifty minute interview. 

Tags: Goals, Self Development, Sales, Business Leadership, Inspirational, Money, Changing Times, Safety, Neuroscience of Safety, Safety Training

Wrapping Her Arms Around Safety with Lanessa at Lennox

Posted by Vince Poscente on Wed, Aug 12, 2020 @ 06:10 PM

Here are some safety leader ideas from Lenessa Bannister, VP of Lennox Stores at Lennox International. I took the notes for you:

  • Strike a balance of communication. Don't have too much information nor too little. Our corporate team has a Safety Engineer while we brought in resources to prove we deeply care about safety.
  • The Safety Mindset succeeds when communication and consistency are cornerstones of our approach. You will never be perfect. Even at a time of ZERO recordable, maintain your safety culture.
  • Best ways to communicate safety programs surround campaigns, use characters, and has to be in short bits to respect the time of the employees. 10 to 12 minute increments. Entire team has to be consistent with the message. Each zone personalize it with the needs of the team.
  • Mobile communication helps with a distributed workforce. Walk throughs, safety training, video walk-throughs when auditing our safety protocol - even during a pandemic.
  • Events help with communication initiatives. Specific to Power Lift we had them sign the poster and take pictures of them signing it. Shared a collaborative video that "We are committed to safety."
  • It's important for Leadership to engage and give a face to involvement. Lennox does a tiered approach where everyone completes training. Involvement is posted and leaders show they stand with everyone else to go through training. Leaders are asked to bring up the safety training on their team meetings and team calls.
  • All recordables lead to constant improvement.
  • We have a peer to peer recording structure to ensure everyone feels safe to share without punishment from a higher-up. This increases the transparency. No one will be penalized for recording an incident.
  • We call it a "Priority" not an "Initiative." We find this helps our safety numbers and even helps our bottom line. A single injury in a two person store, we know that productivity goes down when there is an increase load on the other person
  • Customer service is consistently getting better with reduced recordables.
  • Our work won't be done even when we get to zero.
  • Making Safety Training interesting, we do competitions. Part of their role is sales we make sure it is a fun competition. Training is rolled into the point they get. Still has to be delivered in short bits. If there is an hour content module, then we split that into four short bits.
  • To keep safety a priority, it's human nature, we want to be part of a celebration.
  • We develop a playbook for safety initiatives, process change, recognition, ideas for our systems to stay strong.

Talk About It. Live it. Celebrate it. 

 

Tags: Safety, Radical Safety, Neuroscience of Safety, Safety Training

When the System Is Not Working

Posted by Vince Poscente on Tue, Jul 07, 2020 @ 11:38 AM

Here's a quick BREAKTHROUGH video on how to approach a "system" that is not working.

With the backdrop of a swimming pool that cost hundreds of dollars to throw possible solutions to getting it 'balanced' - the ultimate solution was to drain the pool and start over. With systemic failure in organizations, institutions and even relationships, the higher the complexity the more a "start over" approach may be the best solution. Clearly, this can be a painful process. In this isolated case, draining the pool was costly but, in the long run, less costly than a series of chemical additives, backwashing and water loss. Oh, and the physical labor involved in washing away the persistent algae with gallons of muriatic acid and the safety protocol involved makes it even more arduous.

BUT - still - necessary.

If you're in a position of influence to change a system, you may find yourself in a similar situation. "Draining the pool" is a metaphor of cleaning house. Which is a metaphor for wiping the slate clean. Which is a metaphor for starting over. Enough mixed metaphors already.

Get honest with the system you are a part of. Can you influence the courage necessary to start over.

It will be painful, costly and taxing, but you will find it is worth it for those who want to play in your pool later. (ugh.... another metaphor ;-) Reach out to us if you need help with the tactics necessary to start over. Leaders, this is your chance for change.

Tags: Goals, Business Leadership, Changing Times

The Rebel Leader Safety Interview with Greg Kiraly

Posted by Vince Poscente on Thu, Jun 25, 2020 @ 01:41 PM

Welcome Greg Kiraly with his decades of experience in the corporate world and especially with leadership in the safety space. Greg is a leadership speaker, coach and consultant along with his REBEL LEADER podcast. Greg is an experienced executive in all aspects of electric systems operations. He has demonstrated expertise in safety strategies, system reliability and cost controls.

 

 

Greg dives into various topics and ideas for safety leaders:

  • What is the data telling you about what things could go wrong and how to reduce incident rates?
  • Employ innovative approaches to the emotional connection for employees. For example, at Hydro One they used a Safety Brand that was "For Family, For Life." 
  • Build a program around your Safety Brand and emotional connection while you consistently look for opportunities to support that brand.
  • Employee engagement works best if it has those employees involved in any and all initiatives. 
  • Reentry happens best when communication is the tip of the spear.
    • Do the right thing immediately. Ie Tylenol being pulled off the shelf by Johnson and Johnson during the tampering scare.
    • Give updates that are meaty, frequent and confident
    • Ensure employees trust there will be permanent change, for good.
  • It is always a mistake to make too drastic of a swing when reacting to a crisis or an issue. Keep it measured by continuing to engage with your employees in the conversation.
  • Leaders need to be seen where the work is. Don't just sit in your office. Try to do what an employee does. This will elevate the respect that they have for you. Be sure to have insight on what they go through. 
  • Ensure there is a leader in every companywide safety training course. Do this consistently.
  • When it comes to safety:
    • Challenge Everything (especially established norms)
    • Set the Bar Incredibly High (ie Zero Incident)
    • Execute Relentlessly (employees want to see action)
  • Pride is the deadliest of the seven deadly (corporate) sins because then you're not open to change.
  • Cynics can hijack safety initiatives. The solutions is to pull them aside and ensure you spend time with them. Get their input. Do what it takes to turn them around.
  • The "Cowboy" mentality is a frontline employee or leader who throws caution to the wind and sets a bad example. This can be a cancer in a culture. If they can't change their ways, then they need to be let go.

Tags: Safety, Radical Safety, Safety Training

Radical Patient Safety

Posted by Vince Poscente on Fri, Jun 05, 2020 @ 03:19 PM

Radical safety is being able to have patient safety in the front line of making sure that we all come together in a safety protocol.

 

The neuroscience of safety is not about checking a box. It's understanding the human condition, and that's tough.

Think of a time when management drove towards a goal but not everybody was fully invested in the process towards that goal. How did that work out for you?

So here's the opportunity to have people invested in the process, which the ultimate goal of patient safety. The often overlooked FIRST STEP in setting up patient safety is not protocol. Nor is it explaining the mindset necessary for patient safety to occur. It is a personal connection of each hospital or facility employees' deep seated goals and drivers that align with the patient safety objectives. The single greatest approach is involves an experiential methodology infused into the onset of training. It is NOT just a motivational talk. It is NOT just a compelling speaker or leader. It involves a presenter who leads an experience that Velcro's the exact messaging attached to that experience.

Leaders, I'm talking to you. People never forget a profound experience. You too, never forget a profound experience. In turn, if you deliver a profound experience to your people, they will not only be impacted by the content you're determined to deliver, they will be influenced to execute flawlessly.

Put is this way, the ratio between the conscious and subconscious mind is the exact same ratio between an ant and an elephant. The ant is the conscious mind on the back of the subconscious elephant. And your ant is making decisions.

We're going in this direction. Where are we headed? We're headed this, I'm in charge, I'm in control, this is where we're headed. We're going West. What if the elephant is headed East? Which way does the ant think he's going? West, ending up East. And we end up in a different place all together.

Examples include: We need to meet compliance or OSHA regulations. Or let's DO these steps towards patient safety, these are our safety procedures. But when you have transformational change, you have behavioral change when people's ant and elephant are headed in the same direction.

To have that kind of alignment, to have that kind of alignment of somebody having an emotional connection to why they're going in the direction they're going, it's a game changer.

How important is focus in a patient safety program?

It's absolutely essential because then you shift from the push of behavioral change to the pull of peak performance in any patient safety culture. To the leaders and managers micromanaging every step, change the focus directly on empowering every healthcare provider in the organization.

Be the rising tide and clear the way for them to do their jobs and walk in a controlled and aligned way. It's when our employees are empowered to have a radical patient safety mindset, is when they truly understand the cost of settling for a conventional safety mindset.

But it's the mindset that beliefs, attitudes, and truths that will sustain longterm change. We will have issues if we are just going from actions to results. These actions create these results. Parents do it, you know we look at our teenagers and say, you know what these results aren't where we need them, we need to be able to change our actions. But it's really BAT the JAR, it's the beliefs, attitudes, and truths that set up our judgments, which setup our action, which will setup our results. And until we focus on this cognitive model, we're going to have issues.

Three years after I competed in the Olympics, my dad passed away. When he was diagnosed they gave him three weeks to live. Yet, we had a year together. We had a quality of life.

And when I say we, I mean WE. Yes, my dad was the patient but we were at his side. Yes, you made a difference in my dad's life, but you made a massive difference in my mom's life.

You make a difference in communities' lives. You look beyond the transaction the bed number to the person, that point on the end of the wall, what matters. You don't take your eyes off the difference you make in people's lives.

I can say for a fact you made a difference in our family's life. And we will never forget that, ever.

Empower your staff and managers to work together. This takes us from a conventional safety protocol to a radical safety program. And that's where everybody's invested. The tide indeed rises and we all rise to have a superior patient safety culture.

Tags: Safety, Radical Safety, patient safety